Seller: Best CAR Solutions Ltd
Client: the professional natural or legal person who buys files offered for sale by the Seller via its website as part of their professional activity
Order: the act by which a Customer asks the Seller to deliver files to him at the price indicated on the website
Product(s): files offered by the Seller on the website to the Customer
Website: The website is operated by the public limited company Best CAR Solutions Ltd and is available in Italian and English versions.
Identification of the company of Best CAR Solutions Ltd
These general conditions define the respective obligations of the contracting parties on the occasion of the sale of the Products made on the site. Prior to any Order, the Customer must complete a form by which he expressly declares that he is a professional and can never be considered in any way as a consumer. The Seller reserves its products for professionals only and to the express exclusion of consumers. By placing an Order on the website the Customer expressly acknowledges having previously read the general conditions, as they appear on the website at the time of his Order, having understood them and have accepted them. In all cases, these general conditions prevail over the general conditions of the Customer. Best CAR Solutions Ltd reserves the right to modify its general conditions at any time. The modified general conditions will be posted on the website
These general conditions are available in Italian and English. However, in the event of a difference of interpretation between the English and Italian versions of these general conditions,
All Orders are made exclusively online on the website
Only persons legally capable of entering into contracts concerning the Products offered on the site can order on the said site. When placing the Order, the Customer guarantees that he has full legal capacity to adhere to these general conditions and to conclude the contract with the Seller.
When placing the Order, the Customer agrees to provide the information requested and agrees to the veracity of the latter: a- when the Customer is a natural person: surname, first name, address and registration - delivery address; - billing address; e-mail address; - phone number. If after validation of his Order placed on the website, the Customer realizes the need to modify certain information , he can do so either directly by contacting Customer Service via an email addressed to email@example.com
The Seller sends an Order confirmation email to the Customer. After validation of the payment by the payment service indicated on the website, the Seller sends the Customer an email indicating the terms of shipment of his Order.
Orders are processed in the order in which their payment is validated by the payment service indicated on the website.
The Customer who wishes to access information relating to his previous Orders can do so via email contact firstname.lastname@example.org . All information relating to an Order is kept for a period of ten years from either the day the Customer placed the Order or from the day he paid for the Order. The oldest event will serve as the starting point of the delay.
The Products offered by the Seller on the website legislation in force and with the standards applicable in the Territory subject to use in accordance with Article 14.1. Each Product sold on the site is presented, accompanied by a "product sheet" detailigiven for information only and do not in any way engage the responsibility
The prices of the Products sold on thewebsite are indicated in euros and excluding the cost of the warranty, additional services and are valid as long as they are present on the Product description sheet.
Payment for an Order is made exclusively by bank transfer, Paypal or by credit card (VISA, Mastercard).
Products purchased on the website can be delivered to many countries provided that the Products can be delivered in accordance with national regulations. of the country in which the delivery address indicated by the Customer is located and/or any other international regulations that may be applicable. The Customer is solely responsible for compliance with the national regulations of the country in which the delivery address indicated by the Customer is located and/or any other international regulations that may be applicable.
The Products are necessarily delivered to the delivery address indicated by the Customer when entering the information during his Order. Consequently, the Seller draws the Customer's attention to the accuracy of the information provided concerning the delivery of his Order. The delivery does not include the installation or commissioning of the Product ordered, or the recovery of the old equipment. In the event that delivery proves impossible because it contravenes the national regulations of the country in which the delivery address indicated by the Customer is located and/or any other international regulations that may be applicable, the Customer will be solely responsible for this situation, the Customer may not claim any reimbursement on this
Within three days of payment validation by the payment service indicated on the website, the Product is sent to the Customer.
Any complaint made outside a period of 3 working days from delivery may be rejected by the Seller. The absence of a complaint and/or the non-issuance of reservations by the Customer upon delivery means that the Product delivered has been received in satisfactory condition and cannot be the subject of any subsequent dispute (excluding guarantees for non-conformity and/or hidden defect of the product).
The Products sold on the website are guaranteed for two years, except for longer legal guarantees. The terms of the Product manufacturers' warranties are detailed on the page. To be able to benefit from this guarantee, it is up to the Customer to prove that he has acquired the Product for which he is requesting the guarantee on the website . Consequently, the Customer has the obligation to attach a copy of the invoice relating to the Product for which the guarantee is requested. The warranties do not apply: - to abnormal or non-compliant use of the Product; - defects and their consequences related to use not in accordance with the use for which the Product is intended; - defects and their consequences related to any external cause such as handling or installation errors.
The Customer is informed and warned that the installation of a Product in a vehicle may have the effect of altering or ending the guarantee granted by the manufacturer of the said vehicle. In this case, the responsibility of the Seller cannot be sought by the Customer in any way. The Customer acknowledges being fully aware that the manufacturer of the vehicle in which the Product is installed could deny its warranty.
The Customer is informed and warned that the installation of a Product in a vehicle may result in his insurer denying his guarantee. In this case, the responsibility of the Seller cannot be sought by the Customer in any way.
In the event that the Product proves to be defective, and subject to the application of the guarantee, the Seller undertakes to replace the Product.
The Seller makes every effort to ensure its Customers that the Products sold on the website are original products. If, however, a Customer notices that a Product acquired on the website is a counterfeit product, he must immediately report it to the Seller. In this case, the Seller replaces the Product.
For any question relating to the Products offered on the website as well as to the guarantees they benefit from, the Seller sets up a customer service department which is available Monday to Friday from 08.00 a.m. to 6.00 p.m. (GMT+1 ) and who can be contacted: - by email using the address "email@example.com"
Personal data, necessary for the performance of the contract, are collected and processed by the Seller in accordance with the provisions of the amended law of 2 August 2002 relating to the protection of individuals with regard to the processing of personal data ( "the amended law of 2 August 2002"). The Customer gives his consent to the collection, recording and processing of his personal data by the Seller in order to provide the service requested and to fulfill the legal obligations in force. The Seller undertakes to transfer the Customer's personal data only to the Carrier, and only those necessary for the execution of the delivery. Thus, except in cases where the law obliges it or the Customer authorizes it, the Seller undertakes not to transfer any personal data of the Customer to third parties. The Customer has the right to access his personal data and to request the rectification of his inaccurate or incomplete data. The Customer also has the right to object, for legitimate reasons, to their processing. Unless the Customer refuses, the Seller may send to the email indicated by the Customer, promotional offers as well as those of its business partners.
All intellectual rights related to the Products and software of said Products remain the exclusive property of the manufacturers of the Products. As part of the installation and use of the Product, the Customer is only granted a personal license to use. Thus, the Customer is in no way authorized to modify, copy or carry out any operation on the Products and software other than those necessary for the installation and use of the Product.
The Customer acknowledges, in his capacity as a professional, to be fully informed that the Products sold by the Seller are intended to be installed by professionals, respecting the installation and programming procedures specific to each Product, and are reserved for vehicles intended to be used exclusively on the circuit. RMQ: Provide a checkbox
The Customer acknowledges being fully informed of the fact that the use of a Product on a vehicle may have the effect of modifying the technical characteristics of the vehicle which may, in particular, alter the behavior, the impact on the environment or the duration life of the vehicle or its components.
The Seller's liability cannot be called into question if the use of a Product is contrary to the recommendations of the manufacturer of the said Product, to the assembly instructions or to the information mentioned in the documentation provided or appearing on the Product. cannot be called into question if the use of a Product is abnormal or contrary to the regulations applicable in the territory where the vehicle in which the Product acquired by the Customer is installed is circulating. The Seller cannot be held liable by the Customer for any damage resulting from the modification of the vehicle, in which a Product is installed, in particular in the event of damage to the vehicle itself and damage to third parties. The Seller cannot be held liable by the Customer in the event of - improper use of the vehicle in which the Product is installed; The Seller cannot be held liable by the Customer for defects in the Products sold such as viruses or malfunctions of software related to a Product; The responsibility of the Seller cannot be engaged by the Customer in the event of modifications made to the vehicle after or before the installation of the Product in the vehicle; The responsibility of the Seller cannot be engaged by the Customer for modification of the Product by the Customer or a third party.
These general conditions are subject to law. Any dispute, for lack of amicable settlement, to which these general conditions may give rise, concerning in particular their interpretation or execution, falls under the exclusive jurisdiction of the courts
Chiptuning Flash is a class leading ECU Remapping specialist for Cars, Vans, Trucks, Agricultural & Plant Machinery, specializing in making engines more powerful, faster, smoother, more economical and cleaner. Our headquarters are located in London, UK and Venice, Italy, but we have representatives and mobile technicians coverage over the whole Europe and West Asia.
Best Car Solutions Ltd T/A Chiptuning Flash
27 Longbridge Road, Barking, England, IG11 8TN
Company number: 13199539